I'm a nice person. I get excited about really stupid things. Ask Devin. Little things can make me extremely happy. So it would follow that Christmas is my favorite time of year. It's not. In fact, I really hate the holiday season.
They why is easy. Too much customer service. It's wasn't stellar at the bookstore, but it's worse now. If I have one more person ask me why I can't do something especially during "this time of year", I may be forced to slap my co-worker with a pair of yoga pants.
I get that Christmas has become a massive consumer holiday where most money is spent. I understand that, as a retail employee, I should be grateful. But what I don't get is why every single person thinks that I should bend every rule we have to ensure that they get their holiday gifts when they think they should. Especially when it's their own fault that it didn't get to them in the first place.
Amazon has you check your address and the shipping choices before you check out. Multiple times. So, if you're shipping something to the wrong address, you should notice. You should not wait until it's been shipped (especially if that takes over a week), and is now coming back to us, and ask us to re-ship it to a different address, citing that you need it before Christmas. It doesn't work that way. There are rules in place for a reason, and you shouldn't think you're special just because you don't double check things.
I honestly think that retail workers, servers, and other "lowly" jobs deserve higher pay. Because these people get treated like crap more often then not. And half the time, it's not their fault. Yeah, there's always going to be that idiot sales person who doesn't know what they're doing, but 3 out of 5 times, the customer is an idiot.
And who decided that the customer is always right? They're not. A lot of the time, they're wrong. But they won't admit it. Oh no, that would be silly. And self-defeating.
Sorry. I had a really stupidly bad customer service day yesterday, and then I had nightmares about it. And now I'm going to have to continue this today, and man am I glad for the weekend. Though, I have a lot to do and not enough time (my own fault), so this is going to be a "fun" weekend.
Really long rant. Sorry. I just...really don't like how people act around the holidays. Peace on Earth, good will to men my left pinkie finger.
0 What You're saying:
Post a Comment